Privacy Policy
This Privacy Policy explains how Impact Foundry LLC ("Impact Foundry", "we", "us") collects, uses, and protects personal information when you visit impactfoundryllc.com, contact us, use our client platform at crm.impactfoundryllc.com, or receive messages from us.
Information we collect
- Information you give us: such as your name, business name, email address, phone number, and the details of your inquiry.
- Account information: if you are a client, the information needed to set up and run your account, including billing details processed by our payment provider.
- Usage information: basic technical data such as browser type, pages visited, and IP address, used to operate and secure our services.
How we use information
- To respond to inquiries and provide our services
- To send account notifications, appointment reminders, and support messages
- To operate, secure, and improve our website and platform
- To meet legal and regulatory obligations
Text messaging (SMS) and mobile information
We only send text messages to people who have agreed to receive them. You can opt out at any time by replying STOP, and get help by replying HELP. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our SMS Terms for full details of our messaging program.
When we share information
We do not sell personal information. We share information only:
- With service providers that help us run our services (for example hosting, email delivery, messaging, and payment processing), who may use it only to provide those services to us
- When required by law, or to protect the rights, safety, and security of our clients, users, or the public
- In connection with a merger, acquisition, or sale of business assets, subject to this policy
As stated above, SMS opt-in data and consent are never shared with third parties.
Businesses using our client platform
Businesses we serve use our platform to manage their own customer relationships, including sending email and text messages to their own customers. When they do, that business is responsible for obtaining its customers' consent and for its own privacy practices. We process that information on the business's behalf to provide the service, and we do not use it for our own marketing.
Data security and retention
We use reasonable technical and organizational safeguards, including encryption of sensitive credentials, to protect information. We keep personal information only as long as needed for the purposes described here or as required by law.
Your choices
- Reply STOP to any text message to stop receiving texts.
- Use the unsubscribe link in any marketing email to stop receiving marketing emails.
- Contact us to request access to, correction of, or deletion of your personal information.
Children
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Impact Foundry LLC
255 Brushy Creek Ranch Rd, Concan, TX 78838
Email: info@impactfoundryllc.com
Phone: (832) 244-8162